You may remember when we were lining up a bunch of domestic and international travel over a year ago, we bought 2 pieces of ROAM luggage. More recently, we designed a new piece specifically for my husbands uptick in business travel. I wanted to revisit my review of ROAM and give you an update on that decision now that we’ve used this brand over time and lots of travel.
UPDATE: I recently had an issue with one of my bags that the airline damaged. I reached out to ROAM and within 24 hours I had a code to design a new bag as well as a free prepaid shipping label to return my damaged one! Along with a very personal response, I have to say this is the very best customer service I have ever received from a company. Thank you ROAM!
One of the first major differences with ROAM is that it’s fully customizable with almost limitless color options. Yes- YOU get to design your own colors from the handle to the wheels to the zippers, making your luggage your own unique, fashionable, travel accessory. This not only ensures that you are going to fall in love at first site, but also that no one will ever mistake your bag on an airport carousel! (The site is incredibly user friendly and process is easy and fun.)
Do prepare for plenty of questions on where you got your bag! – I ALWAYS get compliments and questions about my luggage when I travel. (You can find my essentials for long haul flights here.)
How Does it hold up?
This is where it gets really impressive. They use super-strong and lightweight US virgin polycarbonate to make these cases! They are practically indestructible. The color will never scratch off or flake, because the color is saturated through the polycarbonate material. Every other piece of the case is made to maximize strength and minimize weight. We put ours to the ultimate European test. (Click here if you’d like to read it or click here to watch our IG Stories on this trip.) Previous brand suitcases have arrived back to us on the carousel with stains, black marks, and even punctures and tears! The ROAM cases have held up beautifully time and time again. When I get home I use a Magic Eraser on them and they look like brand new again every time.
How Well Does It Roll?
This suitcase will outrun you! The wheels have ball bearings in them that make them glide lightening fast and whisper quiet. You’ll notice the difference the first time you put your hand on one of these bags. By far the best we’ve ever owned. We’ve put this luggage to the test from countless trains, to planes, to cobblestone streets and it just keeps performing and looking fabulous.
What Other Standard Features Does ROAM Have?
I have done a lot of research on other luggage brands and I can’t find ANY that offer all that ROAM offers as standard and I definitely could not find anything comparable even close to this price point. We are now proud owners of The Jaunt, The Jaunt XL, and The Globetrotter and we love them all so much!
If you’ve ever sat on a plane and watched your luggage sitting on the tarmac in a total down pour, you’ll appreciate the waterproof zippers that come standard on all ROAM cases.
The clam shell design coupled with the cleverly designed compression boards make packing these bags incredibly space-efficient. You can see how I pack for Europe here.
Each case also comes with TSA locks, monogramming, adjustable telescoping handle (that doesn’t wobble or get stuck!) . And you guys- you can try out your ROAM customized case for 100 days – and if you don’t love it, send it back for a full refund! No questions asked. ROAM offers free shipping, free returns AND a LIFETIME WARRANTY. I found luggage that cost double what ROAM costs and they only offer a 3 year limited warranty.
You can find out more about ROAM’s incredible “Made in the USA” process here and I dare you not to be completely sold on this luggage brad. To sweeten the deal even further you can take $50 off your order with code :FreshAirAndFalseLashes50.
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Thank-you to ROAM Luggage for sponsoring this post. As always, all opinions are my own.